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Some of my windows have seal failure. This was determined by a licensed home inspector.

After speaking with more than 6 people from their service department, hours on the phone and in hold, numerous pictures which I had to email 4 times, they concluded that my windows weren't covered by the warranty. They said I had caused the seals to fail by applying a chemical to them. I sssurd them I had only cleaned with windex. Then they said it happens d/t pressure washing vinyl siding.

My house is completely brick.

Warning they will come up with a reason not to comply with the warranty!!!! It is a scam!!!!

Product or Service Mentioned: Andersen Windows Window.

Reason of review: Bad quality.

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